Industry Expertise
Our UX audit agency has 10+ years of experience in the UI/UX industry and we have seen the evaluation of how customer behavior changed over time. Also, we have already completed more than 500 projects successfully.
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What’s included in our UX audit services
Heuristic Evaluation
Heuristic Evaluation
Spot design issues before they slow your users down. We evaluate your product against usability principles like clarity, error prevention, and feedback. This gives you a fast, expert-driven snapshot of what’s hurting the experience and where to start fixing it.
UI/UX Design Review
UI/UX Design Review
Identify what’s helping and what’s hurting. We examine every page to review its layout, pictures, hierarchy, space allocation, and user interactions. You’ll know what’s not the right fit and how to address it in record time.
Journey/Flow Analysis
Journey/Flow Analysis
Discover where users are not progressing or becoming unhappy. We analyze the main user journeys of your product and check if they match actual user actions. So, you can streamline your process, lead people better, and direct them correctly.
Usability Testing
Usability Testing
See what your users need, even if they don’t speak up. Our team gives your product to real people to find any problems or confusion it may be causing. As they use the product, their immediate feelings shape their decisions, so the updates are useful, not just appealing.
Analytics Audit
Analytics Audit
Track the areas users point their mouse at, scroll through, stop at, or leave without clicking. We turn to Hotjar, GA4, or Mixpanel to gather insights from the masses. You can redirect your redesign to make your product useful as it stands, not as it should be.
Competitor UX Benchmarking
Competitor UX Benchmarking
Find out what makes your industry’s top performers successful. We look at your product’s UX side by side with important competitors and category examples. The result? Ideas you can use and outshine your competition, not only follow their lead.
Prioritized UX Audit Report
Prioritized UX Audit Report
Know what to fix first and why. We compile all findings into a single, clear document, ranked by impact and effort. You provide your team with a clear guide pointing toward business outcomes, not only design updates.
How UX audits help you grow faster
Even if your product is great, tiny UX problems can still slow down your business growth. Users quit, feel lost, or never come back, and you don’t know why. From our UX audit, you get a clear list of steps to take, which can improve what you are already doing and allow your business to grow.
Most teams focus on features but miss friction in the user journey. We have identified the relevant points where users quit or hesitate, which enables you to remove the obstacles quickly.
When users find it challenging, they quit. We help you notice what’s unclear or bothersome and find easy ways to improve it.
You should improve your product, not start from scratch. We show how to improve existing features so that they are easy to access and meet user needs.
From signups to checkouts, small UX wins can create big business outcomes. An audit helps you increase conversion, retention, and engagement, without guessing what to fix.
Our reports are not just design feedback, they’re decision tools. You get a prioritized, easy-to-follow roadmap that aligns design, dev, and product toward growth.
Work Process
Our ultimate UX audit process
Align Goals
We partner with your team to get a clear picture of the product, set goals, and identify challenges.
- Stakeholder interviews
- Business goals alignment
- Target user understanding
- Success criteria setup
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Explore Product
We go through your product as a user and ask questions of your team to build context.
- End-to-end walkthrough
- Key user flows identified
- Gather team insights
- Spot assumptions early
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Review Insights
We check the analytics, play back recorded sessions, and study what users say to identify trends and problems.
- Heatmaps & click tracking
- Funnel drop-off insights
- Voice-of-customer analysis
- Existing research audit
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Analyze UX
We check your product’s quality against commonly used usability guidelines.
- Heuristic evaluation
- Mobile vs desktop checks
- Accessibility scan
- Competitive audit
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Prioritize Issues
We gather our findings and sort them based on their effect on the business, how urgent they are, and the amount of pain they cause users.
- Group issues by category
- Assign severity scores
- Match with user goals
- Highlight quick wins
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Deliver Report
We prepare a clear, organized action plan and guide your team through all the main points.
- Visual audit summary
- Problem vs. impact chart
- Fix recommendations
- Handoff call with Q&A
OUR WORK
Featured Projects
Flowrax
UX audits that fit your industry
We design exceptional UI/UX solutions at Musemind that are customized for Fintech, Edtech, Healthcare, SaaS, E-Commerce, and more industries. Our user-centric solutions increase engagement and usability and fuel your business success.
E-Commerce
Stand out in retail with intuitive apps, smart CRMs, inventory tools, and smooth accounting solutions.
Corporate
Managing a business? We’ve built corporate apps for hospitals, fashion, hotels, and manufacturers.
Edu-tech
We craft MVPs for e-learning, student portals, LMS platforms, and mobile-first education apps.
Health tech
We design healthcare MVPs—from EHR systems to virtual care—to improve patient-centered delivery.
Fintech
We build modern fintech MVPs for startups and enterprises navigating today’s evolving finance space.
SaaS Applications
Our SaaS UI/UX design ensures smooth, secure, high-performance cross-platform user experiences.
E-Commerce
Stand out in retail with intuitive apps, smart CRMs, inventory tools, and smooth accounting solutions.
Edu-tech
We craft MVPs for e-learning, student portals, LMS platforms, and mobile-first education apps.
Fintech
We build modern fintech MVPs for startups and enterprises navigating today’s evolving finance space.
Corporate
Managing a business? We’ve built corporate apps for hospitals, fashion, hotels, and manufacturers.
Health tech
We design healthcare MVPs—from EHR systems to virtual care—to improve patient-centered delivery.
SaaS Applications
Our SaaS UI/UX design ensures smooth, secure, high-performance cross-platform user experiences.
Why should you choose Flowrax Agency for ux audit?
Expertise
Experience doesn’t count unless the UX audit agency does have the expertise in the field. We can proudly say that we have built a team with renowned experts from the UI/UX industry who can evaluate UX issues very precisely.
Data driven report
Instead of just random thoughts on the user experience, our UX audit report provides you data driven reports that contain the issues and possible solutions.
Clear planning
Get an easy to understand improvement plan that contains the expert opinion and real life project based solutions.
Advanced tools
We will be using the most advanced analytical tools, hit map tools, and user journey detection tools to perform the UX audit.
After-Service Support
We provide ongoing support, helping you maintain and optimize your digital products long after the initial launch.
Awards & Achievements
Our Achieved Awards
2012
CSS Design Awards
CSS Design Awards is platform recognizing and celebrating innovative web design.
2016
Recognizing Excellence
Recognizing Excellence honors outstanding achievements and exceptional talent.
2018
Motion Awards
Recognizing Excellence honors outstanding achievements and exceptional talent.
Testimonials
See What Our Customer
Say About Us
“ Is the best place to work remotely with a com fortable and quiet atmosphere and the food and drinks served are very good! ”
“ Is the best place to work remotely with a com fortable and quiet atmosphere and the food and drinks served are very good! ”
“ Is the best place to work remotely with a com fortable and quiet atmosphere and the food and drinks served are very good! ”
“ Is the best place to work remotely with a com fortable and quiet atmosphere and the food and drinks served are very good! ”
“ Is the best place to work remotely with a com fortable and quiet atmosphere and the food and drinks served are very good! ”
“ Is the best place to work remotely with a com fortable and quiet atmosphere and the food and drinks served are very good! ”
Popular Questions
Frequently Asked Questions
User experience is in our bloodline as a global design agency. We create design solutions that are easily interactable, visually pleasing, and intuitively user-friendly. Your digital products, like websites, apps, and enterprise software, need user acceptance, interaction, and user experience. Focusing on that, we craft solutions for our clients like you. As a global UX/UI design agency, we offer a range of design solutions. It covers websites, web and mobile apps, enterprise software, AR/VR interfaces, brand identity, and front-end web design. Within this journey of progression, we have set footsteps in industries like SAAS, healthcare, enterprise software, B2B, and education software on the global horizon. Ultimately, we craft highly engaging solutions.
At Flowrax, we never over-promise with our clients. We only guarantee what we can deliver. As a result, up to 97% of our clients are happy with our work and communication. Most of them work with us repeatedly. Everybody claims they are the best, but we don’t. Our work and our customers are our advocates. This is what sets us apart from others. From UI UX to branding design solutions, we have teams of industry-leading designers to meet your expectations. They are experienced and empathic enough to ensure your need for a user-friendly digital product. So, if you need a partner who exactly keeps their promise and delivers according to your unique needs, Flowrax is here for you.
As a UI/UX design agency, we understand startup's unique challenges. That's why we craft custom designs for our clients just like you. From sleek websites to intuitive apps, we'll make your product easy and navigatable. But it's not just about pretty pixels. We dig deep to understand your users' needs and pain points, mapping their journey and building solutions that solve real problems. To make it happen, we do wireframes, prototypes, and testing to refine your product until it shines. So, leave the design stress on us and adopt a human-centered approach. Let us help you build a product for your startup that customers desire and grow your business.
Yes, we can help you redesign or revamp your digital products like apps, websites, and enterprise or B2B software. As a global UI/UX design agency, we also have a wide range of redesign solutions besides new digital products. In our revamping solution, you’ll get user research and testing, information architecture, prototyping, wireframing, and designing and developing the final product. You should remember that redesigning an existing digital product, like a website or enterprise software, takes equal or often more energy and workload. Many times, it may take longer than usual. When we take on a project, we research and set project strategies. Regarding redesign projects, we need to align, accept, or reject plans from the existing project. However, we are a fast-moving UX design firm and avoid unwanted complexities in the project process.
The biggest timeframe determiner for any UI/UX project is highly dependable on the project type and deliverables. Generally, a UI UX design agency like ours may take a tentative duration of 2 weeks to 6 months for a project to finish. Within this period, we will go through a step-by-step process of actions that includes strategy, research, design, prototyping, and usability testing. The timeline will be extended if the result needs more changes or clients seek more add-on solutions.
Though UI/UX design costs depend highly on your project goal, duration, and deliverables, our solution normally starts from $3000. However, our pricing plan is not fixed. Normally, we encourage you to contact us via scheduling and meeting by submitting the contact form. We also reach out to the clients if they want. After hearing your requirements or plan, we deliver a detailed project proposal along with the pricing plan discussed in detail, subject to be altered based on mutual discussion.
